FAQ
When trading on our platform, you do not own the underlying asset. Our services are based on Contracts for Difference (CFDs), which allow you to trade on price movements without purchasing the actual asset. This enables you to potentially profit from both upward and downward market trends without managing the physical asset itself.
Be cautious of platforms that do not require identity verification, as they may not follow proper regulations. In the financial sector, Know Your Customer (KYC) compliance is essential. This process helps secure your account, personalize your experience, and protect against unauthorized access.
Yes. As a client, you will have access to exclusive webinars led by experts, held regularly on a weekly or monthly basis. These sessions focus on trading strategies and market analysis. We also organize occasional seminars on key topics, and you will be informed about upcoming events to help you continue learning from experienced professionals.
You can select an account type that matches your experience and goals. Beginners may start with a basic account, while more experienced traders might prefer advanced options. A minimum deposit of $250 provides access to markets, tools, educational resources, and leverage features.
To fund your account, log in and go to the “Deposit” section. Choose your preferred payment method—such as credit/debit cards, bank transfer, Neteller, or Skrill—enter the amount, confirm the details, and the funds will be credited shortly.
To withdraw, log in and select “Withdraw.” Enter the desired amount. Withdrawals are processed using the same method as the original deposit, ensuring secure and consistent transactions.
Withdrawals involve two stages: request review and transfer processing. Requests are typically reviewed within 24–48 hours, though additional verification may sometimes be required. After approval, bank transfers generally take 3–5 business days.
Your funds are stored in segregated accounts, separate from the company’s operational funds. These accounts are maintained with reputable, regulated financial institutions to ensure maximum security.
No. Your initial deposit is used to activate your trading account and grant access to platform features. We do not manage your trades—you remain in full control, using the tools and resources we provide.
No. Spreads differ depending on the asset and market conditions. However, fixed-spread accounts maintain the same spread throughout a trade, providing consistency until the position is closed.
Leverage varies by account type to suit different trading styles and risk levels. Experienced traders may choose higher leverage, while beginners often benefit from lower leverage to manage risk more effectively.
Trading signals are generated through detailed market analysis using advanced tools and methods. They highlight potential buy or sell opportunities. While not guaranteed, quality signals can offer valuable insights for informed decision-making.
Yes. After registering, you can access cryptocurrency markets, including Bitcoin, Ethereum, Litecoin, Ripple, and others, allowing for portfolio diversification.
Your data is secured using advanced encryption protocols during transmission and stored on protected servers in secure data centers. Access is restricted to authorized personnel only, ensuring strong privacy protection.
Yes. We provide bonuses and loyalty rewards for both new and existing clients. A welcome bonus is available upon registration, and ongoing trading activity can earn points redeemable for additional benefits.
The standard minimum deposit to open an account is $250. However, specific payment methods may have lower minimum thresholds—for example, credit card deposits may start at $20.
Yes. Our platform is fully optimized for desktop and mobile use, allowing you to trade and manage your account from anywhere.
An Islamic account is designed for traders who follow Sharia principles, which prohibit interest. These accounts do not include interest charges and may have specific conditions.
Certain advanced accounts offer a limited number of risk-free trades for new users. If such a trade results in a loss, the balance is not affected. This feature is subject to specific terms and availability.
No. Trading always involves risk, and returns cannot be guaranteed. Outcomes depend on your strategy and market conditions. Wexford-CH does not guarantee profits.
No. All educational resources are provided free of charge. By opening a basic account with a $250 deposit, you gain full access to all training materials.
We use multiple security layers, including two-factor authentication (2FA), which requires a verification code sent to your mobile device. This adds an extra level of protection beyond standard passwords.
While we implement strong security measures, access gained through compromised credentials is the user’s responsibility. We monitor suspicious activity and will notify you, but you must keep your login details secure.
Our Anti-Money Laundering (AML) policy ensures compliance and prevents misuse of the platform. Withdrawals must be made using the same method as deposits, and verification documents may be required to confirm ownership and prevent fraud.